Order & Delivery

What are the shipping costs.
All orders on  Waterontharder.com will be free shipped

Can I have an order delivered to a PO Box address?
We recommend you not to use a PO Box address when ordering but a regular address.

Can I track my order
By default, your order will be  sent by mail with tracking information

What are the delivery times of Waterontharder.com .
99% of the cases order before 22:00 and same day handeling.
Your order is sent from the Netherlands by GLS
The average delivery time is 3/4 business days.

In my account says that my order has been shipped. Why did not I receive my order?
We strive to delivere your order ASAP. Is it more than 5 business days since your order status "Sent" and you have not received your order, please contact us. If this period is shorter than 5 business days, we kindly ask you for patience. It is possible that your package will still be delivered within this period . It is also possible that the delivery has been delivered to your roommates or your neighbors. Therefore please ask your neighbors or fellow residents about the delivery.